Application for Replacement of Visa/Entry Permit

For Mainland Students

Important Notes

  1. Mainland students should apply for replacement of visa/entry permit from Hong Kong Immigration Department (ImmD) if the existing one is lost or damaged.
     
  2. In the case of lost Exit-entry permit (EEP) which is affixed with his/her student visa in an area outside Hong Kong, he/she is required to first replace the EEP in the Mainland at the Public Security Bureau where his/her household registration is kept. At the same time, the applicant is advised to apply for a tourist visa (旅遊簽證) to enter Hong Kong for processing the student visa replacement in person at ImmD (Quality Migrants and Mainland Residents Section).
     
  3. If the applicant has already entered/is staying in Hong Kong, he/she should first go to the Hong Kong Police to obtain a reported loss memo, then proceed to Admissions and Academic Liaison Section (AAL) to collect the supporting letter, and finally go to ImmD to start the replacement formalities. Applicant should also go to the China Travel Service (Hong Kong) Limited, with the new visa/entry permit label issued by ImmD, to replace the relevant exit endorsement as well.
     
  4. The applicant is strongly advised to submit the application as soon as he/she does not have a valid visa/entry permit. AAL will only issue a supporting letter to the applicant. Mainland students should request AAL to issue such supporting letter.
    *Non-local students with nationalities other than China or  Chinese nationals with permanent residency in overseas, should apply the student visa via the international application route.
    Please refer to  the Student Visa - International page for relevant application details.

     
  5. To submit an application for replacement of visa/entry permit, applicants should register a new account via a Online Visa Application System and must fulfill the application requirements as set out. An applicant is able to check their application progress in the online application system. Please Click Here to download the user guide of the System.

Application Procedure

For applicant who has activated  his/her Visa/Entry Permit:

01 Applicant prepares the application documents
02 Applicant submits online application via Online Application System
03 Admissions and Academic Liaison Section (AAL) receives and processes the online application documents
04 AAL issues a supporting letter to the applicant
05 Applicant collects the supporting letter and submits the application documents, along with the supporting letter, to the Hong Kong Immigration Department (ImmD)
06 The ImmD processes and approves the application
07 Applicant collects a bearer letter and an appropriate label at the ImmD

For applicant who has not yet activated his/her visa/entry permit:
Please contact us immediately by email visaprc@hku.hk

Processing Time

It may take 2 to 3 weeks for the whole application process.

Application Fee

A non-refundable application fee of HK$240, which has to be paid to the ImmD directly.

List of Documents Required

  1. Application for Replacement of Visa/Entry Permit (Download Here);
     
  2. Faculty/Department Confirmation Sheet on Student Status – For Replacement of Visa/Permit (Download Here);
    • Applicant has to approach the Faculty Office of his/her study programme to confirm the study status, and request the designated officer from the Faculty to sign on the prescribed form.
       
  3. A photocopy of reported loss memo;
    • No matter where you lose your visa/entry permit label, in Hong Kong or overseas, you should obtain a reported loss memo from the Hong Kong Police / relevant institutions if you lose your visa/entry permit label overseas (with English translation where applicable);
       
  4. A photocopy of the Hong Kong Identity Card (HKID);
     
  5. A photocopy of the  HKU Student Card (UID);
     
  6. A photocopy of (1) the ‘Exit-Entry Permit for Travelling to and from Hong Kong and Macao’ (EEP)【因私《往来港澳通行证》】, (2) the Visa/Entry permit label and (3) the latest landing slip.
    • The photocopy of the EEP (card version) must include the front and rear side;
    • Latest landing slip is issued by the ImmD stating that you are permitted to stay in HK as a student until DD/MM/YYYY
  7. *If an applicant is unable to to provide a photocopy of HKID/UID/EEP, because you did not make application before, have damaged it, lost it etc, you should provide a Declaration of Missing Document (Download Here)

    After collecting the supporting letter from CAO, the applicant should submit in person the supporting letter, along with all other application documents to ImmD at “Quality Migrants and Mainland Residents Section, Immigration Department, 6/F, Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong”. An applicant is advised to make an appointment through the Appointment Booking Services to submit the application to ImmD in order to save time.

*If the applicant fails to provide a photocopy of HKID/UID/EEP due to first-time application, damage or loss of the documents, he/she should provide a ‘Declaration of Missing Document’ (Download Here).

After collecting the supporting letter from AAL, the applicant should submit in person the supporting letter, along with all other application documents to ImmD at “Quality Migrants and Mainland Residents Section, Immigration Department, 6/F, Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong”. An applicant is advised to make an appointment through the Appointment Booking Services to submit the application to ImmD in order to save time..

Disclaimer

  1. AAL will not be responsible for financial and any other loss arise from application failure or delay due to incorrect information or documents provided by the applicant. 
  2. All content on the website may be updated at any time without prior notice.

For enquiries, please contact us by email  visa-mainland@hku.hk.

Last update: 28 February, 2020